How we collect, use, and protect your information
INeverLeft ("we," "us," or "our") is a professional memorial research and preservation service. We create lasting digital memorials by conducting historical research on behalf of families who have lost a loved one. Our website is located at ineverleft.com.
We collect information you provide to us directly, including:
We also automatically collect limited technical data when you visit our site, such as browser type, device type, pages visited, and general geographic region. We do not use tracking pixels or third-party advertising cookies.
We do not sell your personal information, and we do not share it with third parties for marketing purposes.
Our service involves collecting and researching information about deceased individuals on behalf of their families. We treat this information with the highest degree of sensitivity and confidentiality. Research materials, historical documents, and memorial content are shared only with the family members or authorized representatives who engaged our services.
INeverLeft offers features that allow families to interact with a faithful digital representation of their loved one, beginning with written messages and extending, in development, to voice and video. Any data you provide to create or configure these features, including message archives, recordings, photographs, and personal communications, is used solely to create that individual memorial experience. This data is never used to train general AI models, is never shared with third parties, and remains your property. You may request its deletion at any time.
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure. Sensitive data is stored on secured servers, and access is limited to team members who require it to provide your services.
We retain your information for as long as necessary to provide our services and as required by applicable law. Memorial content and research materials are retained for the duration of your memorial. You may request deletion of your personal data at any time, subject to legal obligations.
You may request access to, correction of, or deletion of your personal information, and you may opt out of non-essential communications at any time. To make a request, contact us at info@ineverleft.com.
Our services are intended for adults. We do not knowingly collect personal information from anyone under 18 years of age.
We may update this policy from time to time. When we do, we will revise the date above and, where appropriate, notify you directly.
If you have questions about this policy or your information, contact us at info@ineverleft.com.