Who We Are
INeverLeft ("we," "us," or "our") is a professional memorial research and preservation service. We create lasting digital memorials by conducting historical research on behalf of families who have lost a loved one. Our website is located at ineverleft.com.
Information We Collect
We collect information you provide directly to us, including:
- Contact information — your name, email address, and phone number when you schedule a call, fill out our intake form, or join our waitlist
- Information about your loved one — biographical details, family history, military service, and other personal information you choose to share with us for the purpose of creating a memorial
- Communications — messages you send to our team or grief liaisons
We also automatically collect limited technical data when you visit our site, including your browser type, device type, pages visited, and general geographic region. We do not use tracking pixels or third-party advertising cookies.
How We Use Your Information
We use the information we collect to:
- Provide our memorial research and creation services
- Connect you with a grief liaison and respond to your inquiries
- Send you updates about your memorial project or our services (you may opt out at any time)
- Notify waitlist members when new features become available
- Improve our services and website experience
We do not sell your personal information. We do not share your information with third parties for marketing purposes.
Information About Deceased Individuals
Our service involves collecting and researching information about deceased individuals on behalf of their families. We treat this information with the highest degree of sensitivity and confidentiality. Research materials, historical documents, and memorial content are shared only with the family members or authorized representatives who engaged our services.
AI Features and Data
INeverLeft is developing AI-powered features that allow families to interact with a digital representation of their loved one. If you participate in our beta program, any data you provide to train or configure these features — including text message archives, voice recordings, or personal communications — will be used solely to create that individual memorial experience. This data is never used to train general AI models, never shared with third parties, and remains your property. You may request deletion of this data at any time.
Data Security
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or disclosure. All sensitive data is stored on secured servers. Access to your information is limited to team members who need it to provide your services.
Data Retention
We retain your information for as long as necessary to provide our services and as required by applicable law. Memorial content and research materials are retained for the duration of your subscription and for one year following cancellation, after which you may request permanent deletion.
Your Rights
You have the right to:
- Request a copy of the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications at any time
To exercise any of these rights, contact us at [email protected].
Children's Privacy
Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at:
INeverLeft
Email: [email protected]
Website: ineverleft.com