Please read these terms carefully before using our services
By accessing or using INeverLeft's website or services, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.
INeverLeft provides professional memorial research and creation services. These include historical research on behalf of families, the creation of digital memorial pages, grief liaison support, the Continuing Bond features, and related services. Certain features are offered as a developing program.
You must be at least 18 years of age to use our services. By using them, you represent that you are at least 18 and have the legal authority to enter into this agreement.
Service fees are disclosed prior to engagement, and payment is due as agreed at the time service begins. Because our research begins immediately upon engagement, refunds are evaluated on a case-by-case basis. If you have any concern about your service, contact us at info@ineverleft.com and we will work to make it right.
Memorial pages created using your family's provided materials remain the property of your family. Historical documents and records located through research are in the public domain. The INeverLeft platform, design, and underlying technology remain the property of INeverLeft.
Our research draws on publicly available records, databases, archives, and third-party services. We make reasonable efforts to ensure accuracy, but cannot guarantee the completeness or accuracy of records obtained from third-party sources.
Our messaging, voice, and video features create a faithful representation of a person based on the materials provided, and are offered on an evolving basis. They are provided as they are, and may be modified, suspended, or discontinued. They are intended to offer comfort and remembrance, and are not a substitute for professional grief support. You retain full control over your data and may withdraw from these features at any time.
To the extent permitted by law, INeverLeft's liability for any claim is limited to the amount you paid us for the services giving rise to the claim. We are not liable for indirect, incidental, or consequential damages. Some jurisdictions do not allow such limitations, so they may not apply to you.
Our services are provided as they are, without warranties of any kind, whether express or implied, to the fullest extent permitted by law.
We may update these terms from time to time. Continued use of our services after changes take effect constitutes acceptance of the revised terms.
Questions about these terms may be sent to info@ineverleft.com.